You can poke a Mod all you want but we don't know anything. You have to poke an Admin. Though I'm not sure that would help.
Well, VcSaJen, if you could
Private Message me with what email addresses you tried (and he one that worked) I'll see if I can find out anything from an Admin.
Anyway, welcome to the forum VcSaJen. Hopefully it will get better. Now I should tell you about the Pesterers, but they rarely if ever come out of their cocoons, so I won't bother explaining. Unless one does wake and stumble over to Introductions then maybe I will.